Linux & Solaris Support (L1–L3)
Deep Unix expertise for stable, secure and controllable IT environments
In many companies, business-critical applications run on Unix platforms. Stable operation requires, besides technical expertise, structured processes, continuous monitoring and consistent protection.
CND's Linux & Solaris support covers the operation of complex Unix platforms across all support levels, from L1 to L3. Our specialists take over operational support as well as deep technical analysis and lasting problem solving in demanding enterprise environments.
We consider Unix systems not in isolation but in the context of architecture, performance, information security, resilience and lifecycle. With regular system analyses, risk assessments and targeted hardening measures, we keep the platform stable and secure.
Our teams work in a structured, documented manner and with clear escalation paths. This creates transparency, traceability and control.
Our services
As part of our Linux and Solaris support, we support among other things with:
- 1st- to 3rd-level support for Linux and Solaris platforms
- Handling of incidents, problems and changes
- Root cause analysis and lasting fault resolution
- Patch and release management
- Performance optimisation and stabilisation of existing systems
- System hardening to protect critical platforms
- Carrying out vulnerability checks and security analyses
- Support with network information security audits
- Documentation, knowledge management and traceability of all measures
Your benefit
Holistic support across all levels: central responsibility for support processes from L1 to L3 reduces complexity and improves response times.
Increased operational reliability: regular system analyses and structured operational processes stabilise ongoing operation.
Technical depth: sound Unix know-how for complex enterprise environments and business-critical platforms.
Increased system resilience: through hardening, continuous vulnerability analyses and structured risk management, platforms become more resistant to faults and threats.
Digital sovereignty: control over platforms, data and technical know-how remains with the operator.
Swiss quality support: structured, traceable and reliable operation to high quality standards.
Typical use cases
Linux and Solaris support is frequently used for:
- Operation of business-critical Linux or Solaris platforms
- Stabilisation of complex Unix infrastructures
- Analysis of performance or availability problems
- Carrying out security reviews and system hardening
- Support for internal IT teams during technical bottlenecks
- Handover of system responsibility to a specialised operating partner
Why CND
CND combines deep Unix know-how with operational experience in complex IT infrastructures.
Our specialists work in a structured and transparent way. Besides current incidents, we take care of the continuous improvement of the system landscape: systematic risk analysis, regular security reviews and targeted hardening.
That way your Unix platforms remain stable, secure and operable for years.